Medvedeva E.I. Medical workers without medical education: options for attracting and specifics of personnel management. Economics and management. 2024. Vol. 30. No. 8. Pp. 999-1012. DOI 10.35854 ...

Abstract

Goal. To study the possibilities, prospects and attitude of medical workers towards attracting specialists without basic medical education ("non-doctors") to medical organizations, as well as to identify and justify the management features of this group of employees in the context of modernization of domestic healthcare. Tasks. To analyze the need to attract "non-doctors", the specifics of the organization of their work in the healthcare system, as well as the specifics of managing such specialists in medical organizations; to study the expert opinion of the medical community on the issues of attracting "non-doctors"; to carry out a comprehensive assessment of the possibilities of attracting "non-doctors"; to formulate conclusions relevant to the management of medical organizations on personnel management issues with non-medical education. Methodology. In the theoretical part of the research, the author applied methods of generalized analysis and synthesis, complementarity and a systematic approach, and used methods of content analysis of scientific sources. Statistical data on specialists with non-medical education were also used (FSN No. 30 for 2013-2023). The methodological basis for obtaining primary information was an expert survey based on the use of semi-structured interviews, analysis of cause-effect relationships and systematization of data. The method of visualization of the obtained results was also used. Results. In the context of the ongoing modernization and optimization of the Ministry of Defense, the introduction of innovative methods and new standards, as well as the ongoing widespread digitalization, experts have confirmed the need and viability of attracting "non-medics". In their opinion, "non-doctors" can be "painlessly" transferred technical tasks, as well as the functions of the hall manager (administrator), organizational issues. It is advisable to include work related to the planning of admission and routing of patients in their functionality. Conclusions. The work of medical organizations, management processes and implemented formats of medical care are undergoing significant transformations, which are associated with both new digital capabilities and implemented methods and formats of medical care. This requires different approaches not only at the level of general management, but also the involvement of new "non-core" medical specialists who have the appropriate competencies that can facilitate and improve the efficiency of medical organizations. However, many issues regarding the involvement of "non-doctors" still remain "open". This study is a kind of iteration and will allow you to find answers to a number of questions based on the author's research on the stated topic.